About this role
<p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><b>Apply by</b>: </span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span style="color:#2980b9"><b>We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:</b></span></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">1. To see what life at Capitec is all about and complete a short assessment, please <a href="https://talentcentral.eu.shl.com/player/link/01567683b48a40db872c19bb2f07ba9e"><u><b>click here!</b></u></a></span></span></p> <p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">2. Once you have completed the above finalize your application by clicking apply below</span></span></p> <div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Purpose Statement</b></H2> </div><div><p>To leverage expertise in fraud operations and perform purpose-driven activities in the combat against financial crime to minimise and mitigate client and bank losses thorough investigations into card fraud, digital fraud, application fraud, and internal threats. <br> </p> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div><ul> <li>Minimum 2- 3 years’ experience in any area related to financial crimes.</li> <li>Experience of and comprehensive understanding of the South African financial/banking environment</li> <li>Familiarity with relevant legislation pertaining to fraud and banking.</li> <li>Proficiency in investigation techniques and methodologies</li> <li>Understanding of customer care and service protocols</li> <li>Familiarity of common fraud typologies and emerging trends in fraud and financial crime</li> <li>Familiarity with banking/retail/financial service provider policies, products, and procedures</li> <li>Service-oriented mindset.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications (Minimum)</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Grade 12 National Certificate / Vocational </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications (Ideal or Preferred)</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>A relevant tertiary qualification </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Knowledge</b></H2> </div><div><ul> <li>Understanding of the South African financial/banking environment.</li> <li>Familiarity with relevant legislation pertaining to fraud and banking.</li> <li>Understanding and proficiency in investigation techniques and methodologies.</li> <li>Understanding of customer care and service protocols.</li> <li>Familiarity of common fraud typologies and emerging trends in fraud and financial crime.</li> <li>Familiarity with banking/retail/financial service provider policies, products, and procedures.</li> <li>Service-oriented mindset.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Attention to Detail </li><li>Communications Skills </li><li>Consultation skills </li><li>Interpersonal & Relationship management Skills </li><li>Planning, organising and coordination skills </li><li>Problem solving skills </li><li>Decision making skills </li><li>Analytical Skills </li><li>Computer Literacy (MS Word, MS Excel, MS Outlook) </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Conditions of Employment</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Clear criminal and credit record </li></ul></div></div><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><em>Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.</em></span></span></p>