About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Purpose Statement</b></H2> </div><div><ul> <li>To provide a proactive business banking sales and service management function that will retain and grow a portfolio of business clients by identifying and implementing value adding and specialised business banking financial products solutions from a range of standard and/or customized offerings.</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Experience</b></H2> </div><div><p><strong>Minimum:</strong></p> <ul> <li>Banking experience of at least 5 years, of which 3 years should have been spent in the Business Banking environment.</li> <li>Experience of managing a complex portfolio of business customers with a service and financial analysis focus.</li> <li>Significant experience in preparing and motivating Credit applications </li> <li>Cost control and sales management </li> </ul> <p><strong>Ideal:</strong></p> <ul> <li>1-2 years managerial /leadership experience</li> <li>1-2 years managing a small business centre </li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications (Minimum)</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>A relevant tertiary qualification in Business Management or Finance </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications (Ideal or Preferred)</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Bachelor's Degree in Business Management or Finance </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Knowledge</b></H2> </div><div><p><strong>Minimum:</strong></p> <ul> <li>Principles and practices of business economics and the current business economic environment. </li> <li>Customer relationship management (CRM) principles and techniques</li> <li>Different industry sectors and sector risk profiles/ trends; this includes an understanding of the impact of climatic conditions on the agricultural market (if there are agric clients in the portfolio). </li> <li>Local market (LM) sales principles and practices to manage and optimise retention and growth within the portfolio. </li> <li>General banking practices and procedures. </li> <li>Knowledge of competitor product offerings/ channels/ operational and marketing tactics. </li> <li>Credit principles and practices, including an understanding of credit application, securities </li> <li>Legal entities (companies, close corporations, sole proprietorships etc.) in the commercial market and the legislative restrictions and requirements governing these from a financial services perspective. </li> <li>Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA). </li> <li>Able to extract, analyse and apply CRM insights to influence the client management approach and strategy </li> <li>General understanding of how Business Banking operates, as well as understanding the business risks, industry risks and financial requirements pertaining to the business market</li> </ul> <p><strong>Ideal:</strong></p> <ul> <li>Features, benefits and value propositions of the respective company product/service offerings. </li> <li>Multi-level products available and pricing structures</li> <li>Current taxation laws as they apply to customers. </li> <li>A good knowledge of administration processes and procedures pertaining to Business Banking transactions</li> <li>Financial Modelling; activity based costing, financial analysis (evaluating and identifying trends), complex cash flow cycles (industry/ sector specific)</li> </ul> </div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Skills</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Interpersonal & Relationship management Skills </li><li>Analytical Skills </li><li>Negotiation skills </li><li>Problem solving skills </li><li>Computer Literacy (MS Word, MS Excel, MS Outlook) </li><li>Commercial Thinking Skills </li><li>Strategic Thinking Skills </li><li>Communications Skills </li><li>Influencing Skills </li><li>Attention to Detail </li><li>Decision making skills </li></ul></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:14.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Conditions of Employment</b></H2> </div><ul style="margin-top:0.0;margin-bottom:0.0"><li>Clear criminal and credit record </li><li>Willingness to work flexible hours (including Saturdays and Public Holidays) </li></ul></div></div>