About this role
Position Responsibilities and Expectations: This hands-on product management role turns customer needs, technical requirements, product capabilities, market opportunities, and business objectives into successful software features and experiences from concept through release and post-launch support.
• Define and deliver software products, tools, features, and experiences that drive and enhance Fanatec hardware products as part of the Product Management team.
• Help define and maintain the software product roadmap, including application capabilities, drivers, firmware, settings, profiles, game compatibility, and additional software-enabled functionality.
• Gather and synthesize customer, community, market and game ecosystem research. Translate insights into clear product requirements and recommendations.
• Create and maintain product firmware and software focused requirement documents, feature definitions, user experience expectations and release criteria.
• Prioritize feature backlogs, release scope, tradeoffs, and launch readiness with engineering, project management, and stakeholders.
• Work closely with software engineering, firmware, hardware engineering, UX/UI design, QA, project management, customer care, marketing and go-to-market teams to deliver complete user experiences.
• Evaluation, testing, beta feedback and release validation for software builds, firmware, device setup, configuration settings, car profiles, and game compatibility.
• Create business cases, financial inputs, forecasts, and market opportunity assessments for new software capabilities, extra features, and product improvements.
• Help sales, marketing, customer care, and go-to-market teams understand software positioning, features, benefits, target users, competitive differentiation, and launch priorities.
• Create executive overviews and proactively communicate project status, decisions, risks, issues, blockers, and recommended actions to stakeholders.
• Create and maintain supporting product documentation, including release notes, FAQs, manuals, knowledge base input, setup guidance, recommended settings, and product profiles.
• Investigate software and product issues, create issue reports, prioritize bugs, and support root cause analysis and resolution planning across the lifecycle.
• Monitor post-launch customer feedback, usage insights, reviews, community feedback, issue trends, sales input, and competitive changes.
• Work closely with game developers and licensors on features, bugs, issue solving and implementation.
Essential Skills and Experience: Required:
• 3+ years of Product Management experience in software development, or similar equivalent experience, such as gaming software, gaming peripherals, simulation products, or related technology fields.
• Experience working with software development teams and understanding of software product development from concept through launch, release management, and lifecycle support.
• Strong passion for and practical familiarity with sim racing and simulation • Experience creating product requirements, user stories, acceptance criteria, feature definitions, release criteria, and prioritized backlogs.
• Strong understanding of customer-facing software experiences and the ability to balance user experience, technical feasibility, quality, security, schedule, and business priorities.
• Excellent communication skills, including the ability to explain complex technical concepts clearly to non-technical audiences and senior stakeholders.
• Ability to work effectively with cross-functional teams, including software engineering, firmware, hardware engineering, UX/UI design, QA, project management, marketing, sales, customer care, operations, and executive stakeholders.
• Analytical approach to decision-making, including comfort with customer feedback, usage data, issue trends, competitive analysis, business cases, and data-driven recommendations.
• Strong customer focus and experience helping deliver software products, features, or experiences that address real consumer needs.
• Strong organization, ownership, and attention to detail across documentation, product requirements, roadmap inputs, launch materials, release notes, issue reports, and stakeholder communication.
• Self-directed and proactive approach to issue solving, escalation, follow-up, and stakeholder reporting.
• Open-minded, collaborative, and highly motivated attitude with a willingness to solve problems hands-on.
• Proficiency with general office productivity suites for documents, spreadsheets, presentations, communication, and collaboration.
Beneficial:
• Experience with Jira, Confluence, git, agile development workflows, product requirement systems, issue tracking tools, analytics tools, or similar software product development workflows.
• Experience with device configuration software, drivers, firmware update workflows, calibration, setup profiles, game integrations, APIs, telemetry, analytics, cloud-connected features, or embedded and connected hardware products.
• Experience with AI integrations, Agents and solutions.
• Experience with sim racing software ecosystems, gaming peripherals, force feedback systems, wheels, pedals, accessories, driver software, firmware, configuration tools, or setup profiles.
• Education in software engineering, computer science, engineering, product management, business, technology, or a similar field.