About this role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Claims Finance Administrator (Insurance) Department Claims Finance / Finance Reporting To Claims Finance Manager / Claims Finance Business Partner
Job Purpose
The Claims Finance Administrator supports the financial management of insurance claims by ensuring accurate processing, recording, and reporting of claim-related financial transactions. The role plays a key part in maintaining robust financial controls across claims payments, reserves, recoveries, and reinsurance, ensuring compliance with internal policies, delegated authorities, and regulatory requirements.
Key Responsibilities Claims Financial Processing
• Process and validate claims payments, including indemnity, fees, and expense payments, in accordance with policy terms and delegated authority limits • Ensure accurate posting of claims costs, reserves, and recoveries within claims and finance systems • Monitor payment requests to ensure appropriate approvals, coverage checks, and documentation are in place • Support the processing of salvage and subrogation recoveries Reserving & Reconciliation
• Assist in the setup, maintenance, and review of claim reserves in line with reserving guidelines • Reconcile claims transactions between claims systems, general ledger, and bordereaux (where applicable) • Investigate and resolve discrepancies in claims balances, suspense accounts, and aged items Reinsurance & Third Parties
• Support reinsurance recoveries, including excess of loss and quota share arrangements • Assist with the preparation and review of reinsurance bordereaux and statements of account • Liaise with brokers, reinsurers, TPAs, and third-party suppliers to resolve finance-related queries Month-End & Reporting
• Support month-end and quarter-end close processes, including accruals, journals, and variance analysis • Produce regular claims finance reports, such as paid vs reserved analysis, large loss tracking, and aged recoverables • Provide financial data to support actuarial, underwriting, and management reporting Controls, Audit & Compliance
• Ensure claims financial activity complies with internal controls, SOX (where applicable), and regulatory requirements (e.g. FCA / PRA) • Assist with internal and external audits by providing supporting documentation and reconciliations • Maintain accurate and auditable claims financial records Process Improvement & Administration
• Maintain high-quality documentation and data within claims management systems • Identify opportunities to improve claims finance processes, controls, and reporting • Act as a key point of contact for finance-related queries from claims handlers and operational teams Skills & Experience Essential
• Experience in a claims finance, insurance operations, or financial administration role • Strong numerical skills with high attention to detail and accuracy • Experience working with claims management systems and financial ledgers • Good knowledge of Microsoft Excel, including basic reconciliations and data analysis • Ability to work effectively in a regulated and deadline-driven environment Desirable
• Experience in general insurance, London Market, or commercial insurance • Understanding of claims reserving, reinsurance structures, and recoveries • Exposure to actuarial or underwriting data and reporting Qualifications
• AAT qualification or working towards a professional finance qualification (ACCA, CIMA, or equivalent) desirable • GCSEs (or equivalent) including Maths and English Personal Attributes
• Detail-oriented, organised, and methodical • Strong communication skills with confidence to challenge and escalate where appropriate • Ability to work collaboratively across claims, finance, underwriting, and actuarial teams • High standards of integrity and confidentiality Working Arrangements
• Hybrid or office-based working • Flexibility required during month-end, quarter-end, and year-end close processes
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.