About this role
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Claims Support Technician Location: Rawdon Salary: £Negotiable + benefits
We’re looking to add a Claims Support Technician to our team in Rawdon to ensure we provide the highest level of client care should they need to make a claim.
The day to day:
• Reviewing incoming new claims and emails with a view to extracting relevant data and information in order to add new claims to our claims system • correctly upload claim related emails • Set tasks for claims advisors • Ensure all documentation and systems are kept up to date and accurate
What’s on offer:
• An excellent working environment where looking after our clients is prioritised • A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays) • Flexible Benefits (including holiday purchase, dental cover etc) and access to the annual company share save scheme (both post probation) • An environment where ongoing professional development is taken seriously with ongoing training and development, coupled with access to fully funded professional qualifications (post probation) Your Experience:
• Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients • Good time management and ability to prioritise work • Previous experience of insurance claims administration would be beneficial but not essential as training will be provided • Knowledge of Acturis or similar broking / claims systems would be highly beneficial
We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.