About this role
Basic Function and Scope of Responsibility:
The IT Business Analyst supports the organization by assessing the impact of requested changes, capturing and documenting requirements, and ensuring that those requirements are delivered by IT. In addition, the Business Analyst is responsible for the documentation and execution of test plans for the delivered functionality while supporting the business through the implementation process. Business Analysis is part of the Software Development Life Cycle (SDLC) and the Business Analyst will be involved from initial concept through final implementation, including requirements gathering, design, testing and implementation.
Essential Job Duties:
Level I - Minimum
Consult with different areas of the organization to identify and document the requirements for new systems and enhancements to existing systems.Document business functions and processes using a best practice standard developed by the Business Analysis team.Track and document requirements for business and functional specifications using best practice standards developed by the Business Analysis team.Track and fully document test cases to validate requirements are met using best practice standards developed by the Business Analysis team.Participate in direct observations with business resources to understand workflows as part of the project timeline.The Business Analyst will need to be able to execute workflows during testing phases of the project.Actively participate in testing of new and enhanced system functionality.Capture issues found in testing in a documentation repository.Document requirements, test cases, issues,and testing evidence using a documentation repository.Understand and follow the Information Technology (IT) SDLC process.Represent department and the organization favorably and in accordance with established Company standards and associate attributes at all timesPerform other responsibilities as assigned by management
Essential Knowledge, Skills and Abilities:
Level I - Minimum
BS degree in biological, physical, chemical, clinical laboratory science or an associate degree in medical laboratory technology and/or equivalent work experience.1-2 years of professional work experience.Understanding of lab operations and functions.Ability to use Microsoft Office applications.Strong attention to detail to ensure accuracy of information.Strong verbal &written communication skills.Service driven with a professional attitude.Ability to solve problems, prioritize and multi-task in a deadline-driven environment.Self-motivated with ability to work independently and within a team.Ability to make independent decisions on small issues seeking guidance from management when necessary.Goal-oriented, with excellent time management and organizational skills.Strong interpersonal skills,with ability to interact effectively and work efficiently with peers.Ability to keep sensitive information confidential.Healthcare or laboratory knowledge/experience preferred. Personal Skills:
Customer-service oriented with a problem-solving attitude;Strong attention to detail and accuracy is essential;Entrepreneurial thinking and flexibility to change;Very good English communication skills (concise writing and orally convincing);Structured and clear writing skills;Proven ability to solve complex business problems using analytical reasoning;Demonstrated positive attitude, self-motivated, team player.PERFORMANCE APPRAISAL CRITERIA: Eurofins has a strong focus on Performance Management system. This includes quarterly calibrations, half-yearly reviews and annual reviews. The KPIs shall be set and may vary slightly between projects. These will be clearly communicated, documented during the first 30 days of your joining.