About this role
Job summary The Patient Administrator duties include but are not limited to:
o provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need. To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports. To answer incoming calls in a professional manner and providing an excellent level of service to patients To call patients to book initial appointments, Theatre and arrange follow up appointments To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal
Main duties of the job We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.
About us Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services, diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.
We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.
Job description Job responsibilities We continue to reward our staff with competitive salaries and a great range of employee benefits. These include:
25 days annual leave (plus Bank Holidays) and option to buy/sell
Private Healthcare (Benenden) Company Pension Scheme Life Assurance Blue Light Card Refer a Friend Scheme CPD Opportunities Wagestream Reward Gateway Cycle to Work Scheme Smart Tech EV Car Scheme If this role sounds like you, then we'd love to hear from you.
Person Specification
Qualifications Desirable
Administrative related qualification
Experience Desirable
Administrative role within the NHS
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Cora Health Group Limited
Address Cora Health Clinic, NR4 7YB
Norwich
Norfolk
NR4 7YB
United Kingdom
Employer's website http://www.corahealth.co.uk/ (Opens in a new tab)