About this role
Job summary
We are looking for a Senior Administrator to join the Pre assessment Team within the Theatres, Anaesthetics and Critical care care group at Castle Hill Hospital.
The Senior Administrator will be responsible for the administrative processes associated to patient pathways for pre-assessment and anaesthetics, ensuring a smooth and efficient service for both the multidisciplinary team and patients.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.
Main duties of the job
Our Senior Administrator will play a vital role via the administrative management of the patients pre assessment pathway and supporting the wider team. The role is varied and challenging and your day to day duties may include:
Clinic letter transcription Handling queries from the pre assessment / Anaesthetic team Liaising with clinical staff and wider teams Managing Patient pathways Call handling Helping track our patients through their journey to ensure a great patient experience Although previous administration experience would be helpful, we are first and foremost looking for individuals with a passion to work in a health care setting and those with a 'can do' attitude. Candidates should possess the following skills;
Communication to support our patients Patient focused attitude Empathy Friendly & Welcoming IT Skills
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
We reserve the right to close the advert early in the event of high levels of interest. Therefore early applications are encouraged.
We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK.
We reserve the right to close the advert early in the event of high levels of interest. Therefore early applications are encouraged.
Person Specification
Qualifications / exp Essential
Good standard of general education to GCSE level or equivalent, including Maths and English Language
Desirable
NVQ Level 3 in Administration of equivalent
Experience Essential
Experience of providing a service to patients or customers Experience of using electronic systems Experience of Microsoft office products Teamworking
Desirable
Previous NHS administration experience
Skills Essential
Ability to prioritise own workload Ability to communicate effectively using a variety of media Proactive and able to work on own initiative Knowledge of Lorenzo and other trust systems
Desirable
Knowledge of Medical Terminology
Other Requirements Essential
Flexible approach to hours and conditions
Personal Attributes Essential
Professional Honest Caring Accountable Responsible attitude
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address Castle Hill Hospital
Castle Road
Cottingham
HU16 5JQ
United Kingdom
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)