About this role
Job summary
We are looking for an enthusiastic, friendly and helpful person who thrives in a busy, ever-changing environment to join our Administration Team in Gastroenterology at Yeovil District Hospital.
You'll provide comprehensive secretarial support to the current admin team, consultants, associate specialists, and other allied health professionals. We are looking for someone who can use their own initiative, work well with other people, be able to work on their own as well as being able to approach others for support. The right candidate will have excellent IT and typing skills.
If you think that you are the right person for the job, we would love to hear from you!
Main duties of the job
Communicate with patients, colleagues, internal and externalDeal with day to day correspondence,Prioritise own work efficiently and effectively, highlighting any issues to the Band 4Type all forms of clinical correspondence as dictated by medical staff, by use of audio or copy typing.
To monitor and be proactive in dealing with generic emails.
Take minutes at meetings as required.
To communicate by email, telephone or face to face with Consultants, other healthcare professionals, management and patients. Taking appropriate action when necessary
Spreadsheet work to include updating and tracking information.
To provide cross cover in times of absence.
General administration duties.
About us
At Somerset NHS Foundation Trust, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:
Flexible working options to help you balance work and lifeNHS pension scheme for long-term financial securityGenerous annual leave allowance to recharge and relaxA strong focus on career development to help you grow and achieve your potentialAdditionally, you'll gain access to our Blue Light Card, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.
We are proud to foster a diverse, skilled, and inclusive workforce, and we encourage applications from all backgrounds.
Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty, and breathtaking coastlines, with vibrant cities like Bristol, Bath, and Exeter just a short drive away - and only two hours to London.
The region is home to excellent educational facilities, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.
Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.
Job description Job responsibilities Please see attached Job Description & Person Specification for further details of duties and responsibilities.
Person Specification
Qualifications Essential
Minimum of 5 GCSEs including English Language and Maths or functional skills. Level 3 qualifications or equivalent level of experience.
Desirable
RSA/OCR III or equivalent typing/word processing including audio typing.
Experience Essential
Audio typing/word processing. Minimum 1 year office experience within last 5 years. Evidence of prioritising workloads/good time management. Proven experience of working well as part of a team.
Desirable
Previous secretarial experience. Experience of working in a healthcare setting/previous experience of NHS administration processes. Experience of dealing with patients/customers. Supervisory/HR experience.
Additional Criteria Essential
IT literate, including recent experience of using Microsoft packages such as Word, Outlook and Excel. Working knowledge of secretarial/administrative procedures and systems. Problem solving.
Desirable
Knowledge of medical terminology.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Somerset NHS Foundation Trust
Address Yeovil District Hospital
Higher Kingston
Yeovil
Somerset
BA21 4AT
United Kingdom
Employer's website https://www.somersetft.nhs.uk/ (Opens in a new tab)