About this role
Job summary
We are looking for an additional HCA to work Monday, Tuesday and Friday every week, you will join our Nursing team and will work alongside our 2 Practice Nurses and other HCA. We are a friendly award winning practice based in Central Middlesbrough. We have a population of around 7000 patients. If you are interested in a diverse but structured working environment where every day is different, this is the job for you.
Our practice has won the Healthwatch South Tees STAR Special Recognition Award in 2023 and shortlisted for the Service Award. In 2024 the practice was shortlisted for the PMA National Practice Award and one of our reception team won the PMA Lifetime Achievement Award beating out consultants and GPs from around the UK. In 2025 8 members of staff and the practice won Healthwatch Spotlight Awards. We are very proud to say we are a forward thinking, award winning practice that is looking to expand our team.
the practice is high performing with QOF and LD reviews as well as one of the highest performing in the country for Healthy Heart Checks and Cervical Screening and has been rated highly in the Daily Mirror Polls for appointments the last 3 years running being placed in the top 200 out of 6,500 practices.
Due to the location and population cohort we are classed as a Deep End practice and work closely with them and we are involved in schemes to make the lives of our patients better.
Main duties of the job
Each day starts out with time out for daily audits, this allows the Practice Nurse or HCA to check the clinical rooms, fridges, emergency trolley, oxygen cylinders and DeFib machine. Audit time is also give at the end of each clinic. Appointment times vary depending on what it is for from basic bloods and BP checks through to ECG's and chronic disease management. We do not have set clinics as patients are given the wide choice of dates and times for their convenience, this provides a diverse working pattern and keeps the sessions varied and fresh so you will never become bored or complacent and hopefully will feel excited to come to work.
the Nursing team works closely with the rest of the practice and we are proud to say that we all work well together. the staff arrange regular team building events and everyone is welcome to attend, we have done meals out, bowling, escape rooms and even bingo.
Monthly stock checks are carried out by the Practice Nurses but you may be asked to help in the event one of them is on annual leave. All audits are documented and time is allocated for these.
We would prefer if you have experience of working in General Practice including chronic disease management, you will be expected to be able to take bloods , do ECG,s, BP checks and basic dressings.
About us
As stated previously, the position is for 3 days per week working Monday, Tuesday and Friday between 8am - 4.30pm. We are a very friendly practice based in Central Middlesbrough and have recently undergone refurbishment and increased our clinical rooms by another 4. We are heavily involved in working with Healthwatch, Deep End Network , our local LMC and of course our PCN.
We are a forward thinking practice and our friendly team are fantastic, they all work together and help each other. the staff are appreciated and have a flexible approach to work so if anyone needs time off for say to attend an event, if we have enough notice we can usually swap the shift round so they can attend without having to use their annual leave allowance.
the staff are award winning and friendly as shown by our friends and family results. Our appointment system is such that some days we even have spare appointments at the end of the day for a GP. We can access a lot of other services for patients, our PCN runs it's own extended access as we have availability to book GP, Nurse and Phlebotomy appointments either on a night or a weekend, our staff also have the opportunity to work in these services if they want.
Together we all hope for a work life balance that we can be proud of and this is something we strive to achieve.
the practice has a website and facebook page if you would like more information on us. If you are interested in applying for the post then I am happy for you to have a look round.
Job description Job responsibilities
to respond to the general requirements of the practice and patients within the scope of the role.
Ideally we are looking for someone who has the ability to take bloods, perform BP checks, chronic disease management, ECG's & basic dressings.
We would like you to be available to attend either in person or on-line for at least one of the clinical meetings per month which are held on a Thursday lunchtime but this is negotiable.
All actions need to be entered into the templates on the practice operating system, we use SystmOne.
the practice promotes a healthy lifestyle including advice on diet and exercise, alcohol intake, smoking and be aware of family history.
Person Specification
Experience Essential
Experience of working in General Practice is preferred but not essential
Desirable
Experience of working in a GP Practice
Knowledge and Skills Essential
Ability to work as part of a team Friendly approach to work We use SystmOne and Ardens templates, this is essential for the role but we can provide training if you are not familiar with the systems Basic skills like taking bloods and BP checks are essential
Desirable
The areas stated previously of what the job entails is preferred but not essential as training will be provided.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Prospect Surgery
Address Cleveland Health Centre
20 Cleveland Square
Middlesbrough
TS1 2NX
United Kingdom
Employer's website https://www.prospectsurgery.nhs.uk (Opens in a new tab)