About this role
Job summary
Please note this vacancy may close early.
Applications are invited from well-motivated, enthusiastic persons for the post of Clerk Receptionist in East Lancs Sexual Health Services.
Applicants should have experience of working with the general public on a day to day basis. Experience of clerical work and having excellent organisational skills would be beneficial. Sexual Health Services uses their own IT patient record system and therefore the candidate must be computer literate as well as being practical and adaptable.Well developed communication skills and an ability to work as part of a team are vital requirements for this post. Due to the specialist nature of this service, an open, non-judgemental and positive attitude is necessary.Shift patterns may potentially include working long days, evenings and weekends and working at our sites across East Lancashire.
When applying for this position, it is essential that you read the job description and person specification. Please use the supporting information space to demonstrate your ability to undertake this role, drawing on your skills, knowledge and experience.Please note that the people reviewing your application will be seeking evidence that you meet the essential criteria of the person specification.In line with the Department of Health guidelines, the Trust operates a strict smoke free policy.
Main duties of the job
The successful candidate will be expected to demonstrate the following skills:
Ability to deliver services that are customer focused in a demanding environment Professional telephone skills The ability to accurately maintain and update system records Knowledge of clinical systems.
Commitment to undertake ongoing in-service training and development is essential. You should be motivated, keen to learn and ready to embrace change. Our commitment to you is to provide the environment for this to happen, and to ensure that you are part of a defined preceptorship programme.
If you are motivated to deliver high standards of care and have the personal qualities and characteristics as outlined, then this could be the post for you.
About us
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom's largest coastal resort, Blackpool has plenty to offer its residents -it's not just a good place to work; it's a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
Job description Job responsibilities
The post holder will assist in the provision of clerical support to the team members working in East Lancs Sexual Health team by undertaking basic office procedures in order to maintain an effective and efficient office system. Shift patterns may include working long days, evenings and weekends.
Face to face and telephone contact with members of the public will be undertaken, and the checking of clinic registration forms to ensure they have been completed correctly. Such information will include patient date of birth, address, GP, and telephone numbers.
Person Specification
Education and Qualification Essential
Good level of basic education to include GCSE maths and English, NVQ level 2, or evidence of administrative knowledge and skills equivalent to level of qualification
Experience and Knowledge Essential
Previous clerical experience Proven experience in delivering a range of administration tasks to a high standard Experience of working in a team Experience of working with the public /in a customer care environment
Desirable
Experience of the delivery of objectives within a constantly changing environment
Skills and Ability Essential
Utilising IT data collection formats and databases to produce reports for management information Ability to act on own initiative within policies and procedures, referring to manager as required Basic Microsoft Office including Word, Excel, Outlook and PowerPoint Keyboard skills for the regular use of computer systems Good interpersonal and communication skills with experience of dealing with people at a variety of levels Good organisational skills- able to deliver agreed objectives within an agreed time frame Problem solving skills Excellent attention to detail
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Blackpool Teaching Hospitals NHS Foundation Trust
Address St Peters Health Centre
4th Floor- Church Street
Burnley
BB11 2DL
United Kingdom
Employer's website https://www.blackpoolteachinghospitals.nhs.uk/ (Opens in a new tab)