About this role
Job summary
This role has been approved for advertising; however, it is also being assessed as a suitable alternative employment opportunity. As a result, the vacancy may be withdrawn or there may be a delay before shortlisting can begin.
This role is open to all applicants. However, in line with Cornwall First recruitment principles, initial shortlisting will prioritise applicants from Royal Cornwall Hospitals NHS Trust, Cornwall Partnership NHS Foundation Trust, and the Integrated Care Board for Cornwall and the Isles of Scilly.
The Cove Information and Support Centre is based at the Royal Cornwall Hospital site and working collaboratively with Macmillan, the centre provides holistic, personalised care services to those affected by a cancer diagnosis on an outpatient basis.
The candidate will integrate with the existing support officer and Cove team, providing level 1 and 2 support and signposting patients and families to appropriate services and information, and complete Holistic Needs Assessments as appropriate. Candidates will have excellent communication skills, have experience of working with clinical staff at all levels and ideally relating to cancer.
This is a part time post working 22.5 hours per week. The hours are predominantly Mon - Fri but may include some evenings and weekends to fit in with the needs of service users.
Main duties of the job
Meet with users of the service (e.g. patients/clients, carers, relatives and professionals) to support access to high quality information and support in relation to cancer. This will include consideration of service users information and support needs, provision of verbal and written information, supportive listening, action planning and sign posting to available services and support.
Work closely with wider Trust departments, primary care and community organisations, providing support and signposting patients and families to appropriate services and information
Be required to help co-ordinate, mentor and train volunteers or newly-recruited staff including providing support to other staff and volunteers, balancing managing own workload with these demands
Be expected to contribute to the delivery and development of a trust wide patient service and to provide cover for the Macmillan Centre Manager (with access to appropriate managerial support) during periods of annual leave and absence.
About us
The Royal Cornwall Hospitals NHS Trust (RCHT) is the main provider of acute and specialist care services in Cornwall and the Isles of Scilly. We serve a population of around 500,000 people - a figure that can increase significantly with
visitors during the busiest times of the year. We employ approximately 6,700 staff and have a budget of approximately £580 million.
We are a teaching hospital in partnership with the University of Exeter Medical School, University of Plymouth School of Nursing and Midwifery, and Peninsula Dental School.
The Knowledge Spa on the Royal Cornwall Hospital site is the base for medical and nursing as well as ongoing education for health professions in clinical and non-clinical roles.
Keeping at the forefront of medical advances, we are continually developing our clinical services as well as our facilities and are committed to maximising the range of specialist care that can be offered locally. Allied to this is a growing reputation for research and innovation.
Royal Cornwall Hospitals NHS Trust is a research active organisation.
It's established South West Clinical School in Cornwall exists to promote clinical academic career opportunities for nurses, midwives and allied health professionals interested in research and evidence-based activities. Read their research paper to find out more.
Website: https://www.plymouth.ac.uk/research/clinical-schools/royal-cornwall-hospitals-nhs-trust-clinical-school
https://doi.org/10.1177/17449871231209037
Job description Job responsibilities
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
Identity ChecksProfessional registration and qualification checksEmployment history and reference checksOccupational Health clearanceSatisfactory Disclosure and Barring Service checkRight to work in the UKFor further information please visit:
https://www.nhsemployers.org/topics-networks/employment-standards-and-regulation
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
Person Specification
Qualifications Essential
5x GCSEs including English and maths at Grade C or above or equivalent
Desirable
NVQ Administration or Healthcare level 2/3 or equivalent
Experience Essential
Experience of working in a healthcare setting Experience using e-referrals, admin systems, MS word and MS excel
Desirable
Previous experience and knowledge of NHS
Skills Essential
Excellent communication and interpersonal skills
Desirable
Experience of liaising with cancer patients/their families/carers
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Cornwall Hospitals Trust
Address The Cove Macmillan Centre, Royal Cornwall Hospital
The Cove Macmillan Centre, Royal Cornwall Hospital,
Truro
TR1 3LJ
United Kingdom
Employer's website https://www.royalcornwall.nhs.uk/ (Opens in a new tab)