About this role
Job summary
We are currently looking for a Medical Receptionist to join our friendly team; the post is part-time 16 hours to be worked 3 days. Pay scale will be in accordance with experience. Previous experience of working in a health care setting is preferred but not necessary as full training will be provided. EMIS clinical system knowledge would be desirable.
If you can work under pressure to a high standard, are flexible and reliable, with excellent interpersonal and communication skills, we would like to hear from you.
Main duties of the job
The duties and responsibilities to be undertaken by members of the practice administration team are mainly reception and office duties and these may be varied from time to time under the direction of the Assistant Practice Manager/Practice Manager, dependent on current and evolving practice workload and staffing levels:
About us
We are a friendly GP surgery with a dedicated administration team and an established clinical team, located in the centre of Whitefield.
Job description Job responsibilities
Processing personal and telephone requests for Appointments, Home Visits and Telephone Consultations, ensuring callers are directed to the appropriate Healthcare Professional
Provide an efficient reception service for patients and any other visitors to the Practice
Providing clerical assistance to Practice staff as required, including Photocopying, Scanning, Read Coding and Filing
Dealing with general enquiries and explain Practice procedures to patients
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Processing and distributing incoming and outgoing mail
Undertake a variety of administrative duties to assist in the smooth running of the Practice
Communicate test results appropriately being aware of confidentiality at all times
Initiating contact with and responding to requests from patients, other team member and associated Healthcare Agencies and Providers
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Enter patient information on to the computer as required
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Understand and apply legal issues that support the identification of vulnerable and abused children and adults, and be aware of statutory child/vulnerable patients health procedures and local guidance
Be aware of Child Protection and Safeguarding issues and communicate concerns in accordance with practice protocol.
Undertake regular mandatory training child protection, vulnerable adults, basic life support, moving and handling etc.
Person Specification
Qualifications Essential
English and Math's GCSE grade A to C EMIS Web Docman 10
Desirable
Reception experience Basic office administration
Experience Essential
Experience of working in an office environment
Desirable
Experience of working in primary care Experience of working in a GP practice
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Elms Medical Centre
Address Green Lane
Whitefield
Manchester
M45 7FD
Employer's website https://www.theelmsmedicalcentrewhitefield.co.uk/ (Opens in a new tab)