About this role
Job summary Queens Park Group Surgery is looking to welcome a administrator/secretary to their team. This position can be offered on a full or part-time basis and hours/days will be discussed at interview.
Main duties of the job
Accurately input data into the clinical computer system, including A&E notes, smear results & other patient records. Use Microsoft Office applications & in-house clinical systems efficiently. Type correspondence such as letters, reports & referral documents. Enter & manage out-of-hours service data. Maintain & support computer systems including troubleshooting issues, managing iOS, registrations, path links, & data backups. Respond to patient queries in person & via telephone in a professional manner. Handle GP enquiries, referrals & medico-legal reports. Liaise with hospitals (private & NHS) re. appointments & related queries. Input & manage reports relating to registrations, maternity, contraception & minor surgery, including associated claims. Maintain accurate patient registration details & ensure records are up-to-date. Manage & process patient data for individuals aged 75+. Support the achievement of practice targets, including cervical cytology, immunisations & contraception. Scan & upload relevant documents to patient records. Prepare & photocopy documentation for solicitors, employment reports, insurance purposes & similar requests. Order & maintain stock of health authority & hospital stationery. Manage incoming & outgoing postal services. Apply read coding to correspondence accurately. Administer & process smoking cessation services & associated claims. Attend training courses & meetings as required. Maintain strict clinical confidentiality at all times.
About us
We are a practice with 22,600 patients on three sites.
SystmOne clinical system Rated Good by CQC High QOF achievers Friendly nursing and administrative support Development of special interests encouraged Training supported Attractive salary and terms and conditions We are active members of our primary care network and we welcome collaborative working. Our vision is progressive, we are actively looking for new opportunities and we are a training practice. We grow our own staff and are developing advanced nurse practitioners and healthcare support workers. Bedfordshire is a great location and has a reputation for excellent schools, beautiful villages and countryside, close to Milton Keynes for shopping, and 35 minutes from London by train.
Job description Job responsibilities
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
Person Specification
We would welcome applications from adaptable and friendly individuals who are keen to help us provide high levels of customer service. Applicants should have the following skills and experience: Essential
Strong organisational and administrative skills Attention to detail and accuracy in data entry Excellent communication and interpersonal skills Ability to handle sensitive information with discretion Proficiency in IT systems and willingness to learn new software
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Primary Care Careers
Address 23c Carlisle Road
Queens Park
Bedford
Bedfordshire
MK40 4HR
Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)