About this role
Job summary
The surgery division are looking for a talented and ambitious individual to join us in the role of General Manager for ENT and Audiologyfor the Royal London and Mile End Hospitals.
The successful candidate will oversee the day-to-day management and operational delivery of high quality, patient focused services, whilst driving forward an exciting service improvement agenda.
The General Manager is a key position within the division's leadership team, being responsible for the operational and performance management of adult ENT and adult audiology services delivered at the Royal London Hospital site and outreach centres.
The post holder will play a key role in the delivery of the NHS constitutional standards, the cancer and elective recovery programme and take the lead on service improvements to benefit our patients and staff.
Main duties of the job
The General Manager is a key management role and is responsible for the operational delivery of all aspects of the service areas. The key aims of the role are:
Ensuring the Trust meets the ambition of reaching RTT constitutional standards by March 2027, in line with national targets. This will include leading on strategic planning to ensuring waiting lists are cleared sustainably and that any insourcing initiatives are robustly managed.
Leading for the RLH on the GIRFT ENT work plan, on the back of recommendations from GIRFT which call for significant redesign of processes.
Reforming the relationship between the site and Communitas, who support the front end of the ENT pathway, ensuring many patients can be seen in the community instead of an acute setting.
Working with the group-wide ENT improvement structure to deliver on objectives including; Sustainable waiting list management, changes to theatre templates across sites to realignment of sub-specialties to the most appropriate hospital (HVLC specialties to Wx and head and neck to RLH).
Supporting the development of the ENT ODN (currently in design).
The post holder will support the implementation and evaluation of the Single Points of Access (SPAs) in line with the above objectives, requiring significant outpatient process transformation and substantial clinical and non-clinical engagement to ensure the new models of care introduced are successful.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledgerequired. For both documents, please view the attachment/s below.
We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.
Person Specification
Skills Essential
Experience of managing large groups of staff Experience of managing a significant service budget Significant operational management experience, including Strong experience of managing/ supporting teams to improve waiting times for patients
Desirable
Managing services across sites.
Skills Essential
Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations; Analysis of complex data to produce succinct information appropriate for its audience Demonstrates achievements in managing change
Knowledge and Qualifications Essential
Educated to relevant degree level
Desirable
Master in health management or equivalent Knowledge of key issues facing dental services
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Barts Health NHS Trust
Address Royal London Hospital
London
E1 1FR
Employer's website https://www.bartshealth.nhs.uk (Opens in a new tab)