About this role
Job summary
Provide efficient administrative, coordination and content-support across the Communications & Engagement Directorate, enabling timely delivery of campaigns, events and staff communications.
The post-holder will:
Support colleagues across internal, external, digital and engagement teams with day-today activities and administration. Draft basic content for web, intranet and social media under supervision. Assist with event and campaign delivery and evaluation. Maintain team trackers, diaries and procurement records. In addition to these core responsibilities, the post-holder will contribute to cross-portfolio activity across media, digital, internal and engagement functions, supporting a flexible and integrated Communications & Engagement service for the Bristol NHS Group.
This is a developmental entry-level role, suitable for individuals beginning a communications career or for those seeking to broaden their experience across different functions.
Main duties of the job
Administrative and Team Support Campaign and Content Support Event and Engagement Coordination Digital and Administrative Processes Continuous Improvement and Learning
About us
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) form the Bristol NHS Group.
As two major NHS providers, we have come together to deliver seamless, high-quality, equitable and sustainable care for every person across Bristol, Weston, South Gloucestershire, and the wider South West.
With 28,000 staff and a combined turnover of over £2.2 billion, this partnership gives us the scale, influence and expertise to transform the way healthcare is delivered locally.
OurJoint Clinical Strategy(JCS) sets out our vision to deliver seamless, high-quality, equitable and sustainable care for everyone who needs it. Developed by clinicians from across both Trusts, it sets out how we will combine our collective strengths to make a bigger difference for ourpatients, ourpeople, thepopulationwe serve, and thepublic purse (the Four Ps).
Job description Job responsibilities
Manage shared inboxes and forward enquiries within one working day. Maintain the team tracker, WIP log and contact database; update weekly. Book meetings, take minutes and distribute actions within 48 hours. Order supplies and process low-value invoices via procurement system.
Assist in preparing press releases, social posts and intranet articles for approval. Gather stories and photographs from staff and services for internal news. Upload approved content to the intranet and social channels using Canva templates and Hootsuite. Maintain the content calendar and flag deadlines weekly to the Communications Manager.
Support delivery of staff briefings, campaign launches and community events (approx. one per month). Book venues, catering and equipment; issue joining instructions 48 hours before each event. Welcome attendees and assist with sign-in and photography. Collate attendance and feedback for evaluation within five working days.
Maintain the photo and asset library file, rename and tag content weekly. Support the Digital Team by checking intranet links and accessibility quarterly.Upload web content, assist with analytics and maintain digital assets. Run basic analytics reports (social reach, intranet views) and share with Managersmonthly. Determines how to present items for communication prior to approval Proactively suggest improvements to team systems and templates. Complete mandatory training and relevant MS 365 or design courses annually. Demonstrate the Groups values of Respect, Collaboration, Support and Innovation in all work.
Person Specification
Education & training Essential
Educated to A level or equivalent Evidence of ongoing CPD
Desirable
Business Administration or Communications qualification (Level 3+)
Work experience Essential
Administrative experience in a large organisation Experience supporting events or projects Experience creating basic digital or print materials
Desirable
NHS or public-sector experience Experience using social media for work
Skills and knowledge Essential
Good Microsoft 365 skills (Word, Excel, Teams, SharePoint) Strong organisational and time-management skills Clear writing and proof-reading skills Ability to work to tight deadlines
Desirable
Basic Canva or Adobe skills Understanding of accessibility (WCAG 2.2)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North Bristol NHS Trust
Address Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer's website https://www.nbt.nhs.uk (Opens in a new tab)