About this role
Job summary
Petroc Group Practice is looking for an enthusiastic, motivated, and flexible candidate to join our team.
Are you looking for a new challenge? Job security? A chance to help make a difference to the local community?
The role of Medical Secretary is vital to the smooth running of our practice. We are seeking a professional who is highly organised, efficient, and able to communicate effectively with clinicians, staff, and patients in a busy environment.
The successful candidate will provide a high level of administrative and secretarial support to our clinical team, including managing correspondence, maintaining accurate patient records, and liaising with external healthcare providers. Excellent attention to detail, confidentiality, and a proactive approach to workload management are essential.
Main duties of the job
To provide an efficient audio, copy typing and word processing service for GPs and health professionals and management team as required. Update SOPs as necessary. Liaise with secondary and primary care colleagues with regards to waiting times and correspondence. To assist the Management Team with all clerical and administrative duties. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the clinical system in an accurate and secure manner. To monitor practice emails. Apply practice policies, standards and guidance.
About us
Petroc Group Practice has 4 sites, St Columb Major, Padstow, St Columb Road and St Merryn.
We are a dispensing practice based in north Cornwall in quite a rural setting. On the beautiful, and hard to beat, north Cornwall coast, we are no Doc Martin. With a population of just over 17,000 we are keen to provide our patients with the services they need, improve patient outcomes and to give continuity of care.
We are a friendly and supportive team, with lots of experienced members of staff that are on hand for advice and assistance.
We have a varied group of clinicians, with GP Partners, salaried GPs, Medical students and Registrars, sitting alongside Paramedics, Social Prescribers, Clinical Pharmacist, Nurse Practitioners, HCA's and all our dispensers, admin and secretarial teams.
Job description Job responsibilities
Full Job Description
Petroc Group Practice has 4 sites, Padstow, St Merryn, St Columb Major and St Columb Road. We are a dispensing practice based in north Cornwall in quite a rural setting. On the beautiful, and hard to beat, north Cornwall coast, we are no Doc Martin. With a population of just over 17,000 we are keen to provide our patients with the services they need, improve patient outcomes and to give continuity of care.
We are a friendly and supportive team, with lots of experienced members of staff that are on hand for advice and assistance.
We have a varied group of clinicians, with GP Partners, salaried GPs, Medical students and Registrars, sitting alongside Paramedics, Social Prescribers, Clinical Pharmacist, FCP, Nurse Practitioners, HCA's and all our dispensers, admin and secretarial teams.
We are looking for an enthusiastic and motivated Medical Secretary to join our Secretarial Team to provide support to the doctors and health professionals and Management Team. The post holder will need to be proficient in audio typing and word processing and will require excellent communication skills. The successful candidate must be flexible in their approach and be able to use their own initiative.
Benefits
NHS pension Private health care scheme Job responsibilities:
To provide an efficient audio, copy typing and word processing service for GPs and health professionals and management team as required. Update SOPs as necessary. Liaise with secondary and primary care colleagues with regards to waiting times and correspondence. To assist the Management Team with all clerical and administrative duties. File patient records and correspondence in patient medical records. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the clinical system in an accurate and secure manner. To monitor practice emails. Apply practice policies, standards and guidance. Any other responsibilities that your line manager feels necessary to the role of medical secretary. Action workflow and tasks. Maintain the computer system in an accurate and secure manner. Medical Secretary skills and qualifications
Educated to GCSE level or equivalent.
Computer literacy, including a working knowledge of relevant programs, such as Word and Excel.
Good spelling and grammar for typing clinical and administrative letters and other correspondence. High level of written and oral communication skills.
Excellent organisational skills.
Ability to maintain strict confidentiality.
Ability to work flexibly as part of a team and independently.
AMSPAR medical secretarial or City and Guilds equivalent qualification preferred.
Knowledge of the electronic referral system preferred.
Person Specification
Experience Desirable
Experience working in primary care or previous Medical Secretary.
Qualifications Desirable
Ideally candidates will have AMSPAR or City and Guilds equivalent qualification.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Petroc Group Practice
Address St Columb Major Surgery
Trekenning Road
St Columb
Cornwall
TR9 6RR
Employer's website https://www.petrocgrouppractice.co.uk/ (Opens in a new tab)