About this role
Job summary
Band 2 Administrator
Hull Royal Infirmary, HullPart Time
Have you ever thought about working for the NHS?
Behind every appointment, every clinic, every patient seen - there is someone who made it happen.
Our Administrators are the unseen heroes of patient care. The reassuring voice on the phone. The organised mind behind the clinic list. The calm presence supporting patients in what can often be their most worrying moments. Without them, patients don't get seen. Services don't run. Care doesn't flow.
We are recruiting Administrators to join our teams across Hull Royal Infirmary and Castle Hill Hospital. You don't need previous NHS experience - we can teach you the systems. What we can't teach is compassion, professionalism and the ability to care about getting things right for patients. That's what we're looking for.
Main duties of the job
What you'll bring:
A caring and compassionate approach Confidence communicating with patients and the public Good organisational skills and attention to detail Basic IT skills (typing, email, data entry, use of computer systems) The ability to work as part of a close-knit team Calmness in a sometimes fast-paced environment What you'll gain:
The chance to make a real difference every single day Full and part-time opportunities with flexible working options One of the best pension schemes available Generous annual leave entitlement - because you work hard and deserve proper time off Structured training and ongoing support Genuine career progression - many of our senior leaders began in administrative roles Patient care is at the heart of everything we do, and our administrative teams are central to making that care possible. If you are organised, compassionate, and want a role where your work truly matters, we would love to hear from you.
About us
The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.
Job description Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
We reserve the right to close the advert early in the event of high levels of interest. Therefore early applications are encouraged.
We welcome applications from candidates who require Skilled Worker Visa sponsorship to work in the UK, and these will be considered alongside all other applications in line with our commitment to equality and inclusion.
Applicants can determine their potential eligibility for a Certificate of Sponsorship by reviewing the Skilled Worker Visa criteria set out by UKVI on the gov.uk website.
Person Specification
Education/ Qualifications Essential
Good standard of general education to GCSE level or equivalent, including Maths and English Language. Good keyboard skills NVQ Level 2 in administration
Desirable
Previous Administration experience Vocational Level 3 in administration
Knowledge, Training & Experience Essential
Experience of providing a service to patients or customers Experience of using electronic systems Experience of Microsoft Office products
Desirable
Understanding of the clinical administration pathway Knowledge of working within the General Data Protection Regulations 2018
Communication and Interpersonal Skills Essential
Team working Good organisational skills Ability to prioritise own workload Knowledge of, and adherence to, General Data Protection Regulations 2018 Good keyboard skills Ability to communicate effectively using a variety of media Proactive and able to work on own initiative
Desirable
Knowledge of Trust Access Policy Knowledge of Referral to Treatment rules and guidelines Knowledge of, and adherence to, General Data Protection Regulations 2018
Special Attributes and other Essential
Professionalism Caring Honest Accountable Responsible Attitude
Other Requirements Essential
Interested in personal development. Flexible approach to hours and conditions
Desirable
Wiliness to travel to other trust sites
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hull University Teaching Hospitals NHS Trust
Address Womens & Childrens Hospital
Hull Royal Infirmary, Anlaby Road
Hull
HU3 2JZ
Employer's website https://www.hey.nhs.uk/ (Opens in a new tab)