About this role
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for an experienced receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 20 hours per week which will consist of a mixture of 7:45am starts and 6:30pm finishes.
Please note that there will also be the expectation of lone working.
PLEASE READ THE VACANCY PACK FOR DETAILS BEFORE APPLYING
Previous applicants need not apply.
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Job description Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Person Specification
Other Essential
Do you have the right to work within the UK without sponsorship from us?
Qualifications Desirable
IT qualification or equivalent. Minimum GCSE in English and Maths (C / 4 Grade and above). NVQ Level 3 Customer Service / Business Administration.
Skills Essential
Excellent communication skills and interpersonal skills. Commitment to follow Practice procedure. Attention to detail. Ability to work under pressure whilst maintaining a positive outlook and appearance. Able to work autonomously without direct supervision and recognise when a team approach is needed.
Experience Essential
Previous experience of more than 6 months in a customer focused role. Experience in a fast paced / busy working environment.
Desirable
Primary Care Experience. Experience of resolving high conflict situations.
Knowledge Desirable
Clinical Systems in Healthcare
Employer details Employer name Portsdown Group Practice
Address Portsdown Group Practice
Cosham Park Avenue
Portsmouth
PO6 3BG
Employer's website https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)