About this role
Job summary
We are seeking a motivated and organised Prescriptions Coordinator to join our friendly general practice team. You will work as part of a prescriptions team. This is a key administrative role responsible for managing repeat prescription requests and acting as the main point of contact for patients with medication queries.
The successful candidate will work closely with GPs, the pharmacy team, and administrative staff to ensure prescriptions are processed safely, efficiently, and in line with practice protocols.
Main duties of the job
Process repeat prescription requests via telephone, online systems, and in person Act as the first point of contact for patient prescription queries Ensure prescriptions are issued accurately and within agreed timeframes Liaise with GPs, pharmacists, and other healthcare professionals Manage prescription workflows using the clinical system (e.g. EMIS) Respond to medication queries and signpost patients appropriately Maintain accurate records and ensure compliance with prescribing policies
Support the wider administrative team as required
About us
Aylmer Lodge Cookley Partnershipis a well-established GP practice providing care to approximately 15700 patients. We pride ourselves on delivering high-quality patient care within a supportive and collaborative team environment.
Job description Job responsibilities
Process repeat prescription requests via telephone, online systems, and in person Act as the first point of contact for patient prescription queries Ensure prescriptions are issued accurately and within agreed timeframes Liaise with GPs, pharmacists, and other healthcare professionals Manage prescription workflows using the clinical system (e.g. EMIS) Respond to medication queries and signpost patients appropriately Maintain accurate records and ensure compliance with prescribing policies
Support the wider administrative team as required
Person Specification
Qualifications Essential
Good standard of education (GCSE or equivalent, including English and Maths) Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to prioritise workload and work under pressure Good IT skills and confidence using computer systems Ability to work as part of a team
Desirable
Previous experience in a GP practice, pharmacy, or healthcare setting Experience using clinical systems such as EMIS or SystmOne Understanding of repeat prescribing processes Knowledge of confidentiality and data protection
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Aylmer Lodge Cookley Partnership
Address Hume Street Medical Centre
Hume Street
Kidderminster
DY11 6SF
Employer's website https://www.aylmerlodgecookleypartnership.co.uk/ (Opens in a new tab)