About this role
Job summary
Come and join us at the new Midland Metropoliton Univerity Hospital!
An exciting opportunity has arisen for a Band 7 Service Manager for Medicine and Emergency Care to join our existing team of motivated and innovative staff within the Group at Sandwell and West Birmingham Hospitals NHS Trust.
You will need to demonstrate experience of successful operational management, knowledge of clinical services, possess strong leadership skills, and have a proven track record of delivering results.
You must have current/recent experience working with clinical and operational teams in a large complex acute health care environment with evidence of delivering quality and safety improvement and ensuring there is a strong governance framework supporting safe clinical practice.
Main duties of the job
This will be a dynamic role to support the operational priorities of the Stroke and Neurology Specialties, while we work through the recovery of our services following the successful transition to the new state of the art Midland Metropolitan University Hospital.
To ensure the provision and delivery of high quality efficient and effective services within the areas of responsibility. In conjunction with clinical and managerial colleagues work to identify and develop opportunities to improve service delivery, in qualitative and efficiency terms, including redesign of services to deliver new models of care. Responsible for the delivery of agreed service targets and standards within the Division and taking responsibility for the strategic management of the Division's Waiting List. Develop and maintain effective working relationships with clinicians in the Trust. Ensure that activity and other data is captured and analysed in a timely manner. Produce performance reports for the group, for-casting trends and developments that may affect service delivery and where appropriate feed this back to the relevant specialty and directorate teams for action. Initiate, promote, implement and monitor quality initiatives, approved by the Divisional Management Team. Prepare regular and ad hoc reports for the Speciality Lead or the Divisional Management Team on performance.
About us
Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country - one of the country's most culturally diverse areas. It's a friendly and welcoming place - a place where you can belong, and a place where you can grow.
We care for our patients, we care about our population, and we care about our people.
Our values - Ambition, Respect and Compassion - are at the heart of who we are. They guide us every step of the way; how we work with each other, and how we look after our patients and their families; how we respect and value the rich diversity of our team and our community.
Our Trust has always aspired to be more than a hospital, more than a healthcare provider. Our purpose is to "Improve the Life Chances and Health Outcomes of our Population." It is what inspires, drives, and unites us every day. It's what makes us unique.
We want working at SWB to feel like more than just a job. We want our Trust to be a place where you can feel you belong. A place where you feel happy, safe, and rewarded. A place where you can develop your career in whatever way you choose.When we say we're 'with you all the way' we want you to know that we mean it.Visit the SWB website to find out more about our ambitions and people plans.
Job description Job responsibilities
For further details about this role, please see the attached job description and person specification.
Person Specification
Experience Essential
Management experience in the NHS with responsibility for operational matters including staff management, budgetary responsibility, performance targets, waiting list management, discharge arrangements. Proven experience of service development. Proven experience of change management ability Experience of leading projects.
Desirable
Development / implementation of Governance systems and procedures
Qualifications Essential
Educated to degree level or equivalent experience Management qualification, MBA or equivalent. or working towards Microsoft Office profficient to a high standard Training expertise ECDL or equivalent
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Sandwell and West Birmingham NHS Trust
Address SWB NHS Trust
Lyndon
West Bromwich
B71 4HJ
Employer's website https://www.swbh.nhs.uk/ (Opens in a new tab)