About this role
Job summary
Rugby Health is recruiting a Pharmacy Technician to work across our 12 GP Practices in the Rugby area, under the supervision of the Practice-based Clinical Pharmacists. You'll join our growing Pharmacy team, to support and ensure the delivery of safe, effective, efficient systems for repeat prescribing and medicine optimisation to reduce medicine waste and maximise patient outcomes.
The successful candidate will be confident working independently, handling the technical administration related to the role, whilst working under appropriate clinical supervision to ensure safe, effective and efficient use of medicines. You will be registered with the General Pharmaceutical Council (GPhC) and enrolled in, undertaking or qualified from, an approved training pathway i.e. CPPE Primary care Education Pathway training unless otherwise exempt.
The role is 100% practice-based, and the successful candidate will demonstrate innovative ideas, excellent communication skills, enthusiasm and motivation. You will be patient-facing, dealing with daily medication requests and queries, communicating with patients and Community Pharmacies and with responsibility for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams, promoting good practice in line with therapeutic developments. You will assist the Practices in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.
Main duties of the job
You will join our Clinical Pharmacy team to:
Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients;
Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews, and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively;
Support, as determined by the PCN, medication reviews and medicines reconciliation for new care home patients and synchronising medicines for patient transfers between care settings and linking with local community pharmacists.
Provide specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities; e. take a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients;
Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing;
Assist in the delivery of medicines optimisation and management incentive schemes and patient safety audits;
Please see JD for further duties - see documents
About us
Important Information
Right to work checks
All applicants invited for interview will need to prove their right to work in the UK at the interview stage
We are not able to offer sponsorship for this role.
Interviews will take place in late May.
Please ensure you complete all sections of the application form fully and accurately as incomplete applications may not be shortlisted.
Rugby Health is a private company limited by shares, wholly owned by all the Rugby GP practices. As a GP led organisation, we represent 12 GP practice shareholders and cover over 126,500 patients. We describe our work as building on the core of current primary care services and enable greater provision of proactive, personalised, coordinated and more integrated health and social care. Our aim is to move from reactively providing appointments to proactively caring for the people and communities we serve.
Why Work For Us?
On-site parking at GP practices where available
Flexible hours and working arrangements considered from day 1
Dynamic and adaptable team
Training and support, enabling you to develop within the role as you will be actively supported to complete the appropriate CPD
You will be registered with the GPhC as a Pharmacy Technician and will be expected to undertake the CPPE Primary Care Pharmacy Education Pathway training unless otherwise exempt.
Job description Job responsibilities
Manage incoming medication requests, e.g. from Patients, Pharmacies, Care Homes etc.
Assisting the Practice admin team/s with medication queries.
Liaise with patients to resolve queries and support their use of medication
Contribute towards improvement of prescribing processes in general practice
Promotion of electronic repeat dispensing and online ordering
Carry out housekeeping whilst in patient records e.g. dose optimisation and medicines synchronisation
Use and maintain information systems and databases relevant to the position including incident reporting, medicines optimisation, prescribing data, cost savings and patient outcomes
Handle function specific information, which may be sensitive, complex or confidential and appropriately recording, transferring and/or coordinating such information in accordance with the Data Protection Act; Caldicott Guidelines and the Confidentiality Code of Conduct
To utilise GP practice clinical systems to conduct prescribing audits
To undertake, participate and share the outcomes of clinical audits to facilitate improvement and changes in practice
Support the role of the Clinical Pharmacist on the delivery of the new Primary Care Networks specification model
Where applicable, contribute/participate in practice meetings, patient participation groups, and other meetings to improve engagement of the role of pharmacy technician and to promote issues relevant to prescribing and medicines optimisation
To be responsible for the organisation and planning of own workload to meet set deadlines
To undertake learning and development to maintain the required knowledge and skills for practice-based work
To carry out other duties which are appropriate to the skills and competencies of the post holder and grade of the post as the priorities of the service change
Person Specification
Experience Essential
Comfortably computer literate with an ability to use clinical systems (desirable) and Microsoft office packages (essential) Understand the aims of current healthcare policy within the PCN Able to analyse and interpret prescribing data Has attention to detail, able to work accurately, identifying errors quickly and easily Able to effectively manage allocated resources Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals. Whilst recognising peoples needs for alternative methods of communication Influencing and negotiating skills An excellent understanding of data protection and confidentiality issues
Desirable
EMIS User Skills Experience of medicines reconciliation Understanding of community pharmacy systems Ability to develop and implement policy and procedure to sustain a quality service Understanding of QOF/PCN DES/IIF
Qualifications Essential
GpHC Registration as a Pharmacy Technician BTEC/NVQ level 3 or equivalent in pharmacy services
Desirable
Accredited checking technician
Other Essential
Full UK driving licence and access to own vehicle as travel across the PCN network is required to fulfill business needs
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Rugby Health Limited
Address Various locations across the PCN footprint
Head Office - Clifton Rd Surgery
Rugby
Warwickshire
CV21 3QF
Employer's website https://www.rugbyhealth.nhs.uk/ (Opens in a new tab)