About this role
Job summary
Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.
Main duties of the job
Maintain a high level of confidentiality at all times.
Provide a high standard of front of house care.
Answer incoming calls in a timely and professional manner.
Provide accurate and robust administrative work using a variety of computer programs to maintain paper light systems.
Ensure practice policies and procedures are adhered to.
About us
Inspire Health is a dynamic health organisation, based in 2 modern premises in central Chesterfield and Hasland.
There are good public transport and road connections to our sites, all of which are a short drive away from both the M1 motorway and the Peak District.
Inspire Health is a progressive medical health care provider, offering excellent NHS service delivery and patient care to diverse communities across a variety of settings. The group delivers care to in excess of 20000 registered patients.
Inspire Health is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Salary package is competitive and includes:
NHS Pension
6 weeks annual leave plus bank holidays (pro rata if less than full time / under one year contract) and birthday day off, after probationary period completed.
Working Hours: 18 hour post working Tuesday: 12.30-18.30pm, Thursday 12.30-18.30pm, Friday 12.30-18.30pm
** Previous applicants need not apply**
Job description Job responsibilities
Inspire Health is looking to appoint an individual to join our friendly and progressive administration team. Main duties to include front of house reception desk and call centre for appointment bookings. Further training to be given as role progresses.
Please see Job Description attached.
Person Specification
Experience Essential
Experience in working with members of the public Experience of working in a busy environment
Desirable
Experience of clinical software systems Experience of working in a GP practice/medical setting Previous reception work/administrative work
Knowledge and Skills Essential
Excellent communication and interpersonal skills, both written and verbal Ability to work on own initiative and in a team Willingness to develop new skills and undertake training Approachable, flexible, and caring attitude Ability to work accurately and effectively as directed
Desirable
An understanding of work within a surgery environment
Qualifications Essential
5 GCSEs Grade C/ 4 and above, or equivalent, including Maths and English Proven computer skills
Desirable
IT qualification Health/Social Care qualification Customer service/Business administration qualification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Inspire Health
Address Avenue House Surgery
109 Saltergate
Chesterfield
Derbyshire
S40 1LE
Employer's website https://inspire-health.co.uk/ (Opens in a new tab)