About this role
Summary We're looking for a cleaner to prepare our stunning holiday cottages in North Cornwall. Due to the remote location of some our places, please consider how you might travel to work before you apply. Free parking is available at all our cottages.
Salary: £12.75 per hour
Contract: Permanent
Hours/ working pattern: Part-time, 11.75 hours per week. Changeover days can fall Monday to Saturday, so flexibility is essential due to popular short breaks and late bookings.
Rotas are issued in advance, and we try to accommodate other commitments wherever possible.
Interview: 15th May 2026
Start Date: 1st June 2026
Internally within the National Trust, you will be known as a 'Holidays Operation Assistant'.
For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.
What it's like to work here This is a ‘Float Role’, meaning you'll cover a variety of our cottages across the North Cornwall area which spans from Mawgan Porth in the south up towards Bude in the north of Cornwall. Our visitors come to the area for the unspoilt coast with its imposing headlands, hidden coves, stunning beaches and all that the North coast and surrounding countryside has to offer. Many of our visitors stay a little longer in one of our 30 holiday cottages. There are a variety of buildings offering very different experiences including Doyden Castle, the quirky Birdcage, tiny Tom Parsons’ Hut and the statuesque Pentire Head Farmhouse.
To find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.
What you'll be doing On changeover days, you’ll make sure that everything’s pristine and ready for the next guests to arrive. This will include making sure the cottage is thoroughly cleaned, well-presented, warm, safe and welcoming. We’d also like you to keep an eye out for anything that’s not as it should be and report any repairs or odd jobs that need doing. If you need to, you’ll also replace any broken items from our stores. You may be working alone in one of our smaller cottages or as part of a team at one of our larger properties.
Full Personal Protective Equipment (PPE) is provided for all teams, and extra measures are in place to protect staff.
You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.
Who we're looking for We'd love to hear from you if you're:
focused on giving great service to everyone you meeta team player, but also happy to work on your own initiativewell-organised and adaptablewilling to learn new skills. The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.