About this role
Role Summary:
This role sits within Experian’s ANZ Sales Operations team and plays a critical part in supporting contract management, customer onboarding, and sales data integrity. You’ll work closely with internal teams and external stakeholders to ensure smooth processes, compliance, and exceptional customer experience.
What you’ll need to bring to the role & Experian
Strong experience in sales administration and contract management.Familiarity with DocuSign workflows and CRM systems (Salesforce preferred).Excellent attention to detail and ability to manage multiple priorities.Strong communication skills for customer engagement and internal collaboration.Proactive mindset with a focus on process improvement and compliance.
Work that matters - What you’ll be doing
Manage ANZ contract creation, renewals, and Docusign workflows.Oversee evergreen contracts, deposits, reconciliations, and “true-ups.”Handle customer onboarding via Smart SheetsSupport NPS/CX program activities.Providing level 1 Support for Salesforce Support QueriesMaintain data integrity by validating opportunity details and ensuring alignment with Sales Support Requests (SSRs).Perform credit checks, Sanctions checks and Industry Watchlist ChecksManage supplier-related admin tasks and RSQs More About You:
Possess 3 years+ of experience in sales operations or administration within a corporate environment.Strong organizational and analytical skills with experience in data management.Ability to work independently and as part of a team in a fast-paced setting.Knowledge of compliance and governance processes is a plus. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Experian Careers - Creating a better tomorrow together
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