About this role
Are you passionate about enabling field teams with cutting-edge tools and driving operational excellence? At AbbVie, we’re committed to improving patient outcomes through innovation and collaboration. As an Infield Team Excellence Manager, you’ll play a pivotal role in empowering our infield teams with the tools, insights, and processes they need to succeed.
This role is based in the office and may be located in either our Montreal or Markham office.
Why AbbVie?
Impactful Work: Shape Infield team execution strategies that directly enhance healthcare professional engagement and patient care.Collaborative Culture: Work alongside cross-functional teams in a dynamic, inclusive environment.Career Growth: Access world-class learning resources and opportunities for advancement.Competitive Rewards: Attractive salary, performance bonuses, and comprehensive benefits.Key Responsibilities
CRM Leadership: Serve as the subject matter expert for Veeva CRM, managing system design, testing, and deployment.Field Enablement: Lead onboarding and training for infield teams, ensuring optimal adoption supportive tools to optimize business.Project Management: Coordinate system rollouts, manage timelines, and maintain clear communication with stakeholders.Analytics & Insights: Monitor in field execution, design dashboards, and deliver actionable insights to leadership.Continuous Improvement: Identify opportunities to streamline workflows and enhance compliance. Education: Bachelor’s degree in business, Marketing, IT, or related field.Experience:3–5 years in CRM management or field operations within pharma/life sciences.Hands-on experience with Veeva CRM and related platforms (Salesforce, Power BI).Skills:Strong analytical and technical capabilities.Excellent communication and stakeholder management skills.Ability to lead projects and drive change. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
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