About this role
Team Summary
Visa Consulting & Analytics (VCA) drives tangible, impactful and financial results for Visa's clients, including card issuers, acquirers, and merchants. Drawing on our expertise in strategy consulting, data analytics, brand management, marketing, operations and macroeconomics, VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan, that address unique challenges in areas such as strategic growth, profitability, risk management and digital strategy. In VCA, the Account dedicated team plays a key role to enhance the partnership with one of Visa Japan’s largest clients and focuses on developing, implementing, and improving clients’ business by collaborating with them closely.
What a Consulting Senior Manager for Account Dedicated Team in the Visa Consulting and Analytics team does at Visa:
We are currently looking for a Consulting Senior Manager to deliver account dedicated engagements for our clients in Japan, enabling portfolio growth and improved profitability across their payment businesses.
A Consulting Senior Manager is responsible for end to end delivery of most client engagements. Typically, this will involve interacting with the client team, gathering and managing project inputs, analyzing data to form conclusions and recommendations, developing and presenting compelling project reports and working with clients on executing recommendations. The full range of responsibilities are detailed below:
Draft engagement design, clarifying objectives, scope, deliverables, approach, dependencies, roles and responsibilities, drawing input from the client, local client relationship managers, and functional teamsOversee project setup including contracting documentation, stakeholder engagement, workplans, interview guides, client data requirements, and vendor statements of work (as applicable)Develop a fact base by undertaking client interviews and analyzing client documentation or processesAnalyze Visa and client data to benchmark client performance vs. industry averages to identify performance gaps and improvement opportunitiesCollaborate with data science to leverage advanced data analytics capabilitiesCollaborate with the hub team, broader global team, or other functional teams to obtain specific subject matter expertise as neededIdentify solutions and recommendations that address client objectives and result in performance improvement, leveraging relevant VCA methodologies, frameworks, and global best practicesDesign and deliver compelling presentations to illustrate findings, ideas, recommendations within consulting engagements and more broadlySupport implementation of VCA recommendations or client initiatives, using project management and problem-solving frameworksMore generally:
Identify and surface opportunities for client projects and submit for inclusion into account plansCreate, develop and maintain analytical models and methodologies to contribute to standardized VCA offerings and IP creationContinuously build knowledge, surface new insights and produce thought leadership pieces that contribute to practice development and global best practices
Why this is important to Visa
VCA’s services allow our clients to boost their business performance by leveraging Visa’s expansive market insights and data. This in turn drives Visa’s business, creating a win-win relationship where both client and Visa’s incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japan’s strategic initiatives and accelerate Japan’s transformation to a cashless society.
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
What do you need:
Having already accumulated a variety of experience, you will be curious about the payments industry and keen to work alongside an experienced team to quickly gain a deeper understanding. You will be client driven, comfortable managing a project/implementation end to end and relishing the opportunity to work closely with clients to influence their future performance.
Specific skills and experience you will bring are:
10 years or more of experience and a track record of high performance in strategy consulting or corporate strategyFluent Japanese and business level English proficiencySelf-motivated, results oriented individual with the ability to handle numerous projects concurrentlyStrong capability in building and maintaining client relationshipsStrong team player, collaborative, diplomatic, and agile. Able to work across cultures, upholds and promotes mutual respect in the workplaceResults oriented with strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigorAbility to independently identify key issues within your workstream, prioritize and develop hypotheses as well as verify through appropriate analysis and stakeholder engagementGood business acumen with strong ability to solve business problems through data driven quantitative methodologiesProven skills in translating analytics output to actionable recommendations. Experience in presenting ideas and analysis to stakeholders with the ability to tailor data driven results to various audience levelsDetailed oriented, the candidate is expected to ensure highest level of quality/rigor in deliverables, reports & data analysisExcellent communication, story-telling and presentation skillsDemonstrated ability to innovate solutions to solve business problemsPassion for Visa and client business, technology innovation, with high energy and intelligenceExhibit intellectual curiosity and strive to continually learn
What will also help:
Experience in payments, the retail banking industry, or technologyPMP certification or experience in technical project management
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.