About this role
The Hearing Coordinator will have a need to achieve accomplishments, work within a collaborative environment, organize tasks while keeping them prioritized, and raise issues before they turn into problems. You will bring creative and strategic solutions to the table to help evolve processes and challenge current thinking. You will report to the Senior Hearing Manager and work fully remote.
You will:
Manage multiple hearings, deadlines, and administrative tasksPrepare witnesses or clients for the hearing process and register witnesses for hearings with state agenciesEnsure all employer documents are accurate and submitted on time for hearingsRequest postponements when employer witnesses are unavailableProvide analysis of potential further appeals on unfavorable hearing decisionsSubmit appeals and briefs to Board of Review or Commission levelLook for ways to improve processes and workflows, bring new ideas to the teamYou are:
Collaborative with fellow team members, peers and important partners; able to connect ideas across internal and external opportunitiesChallenge traditional approaches, inquisitive with a fondness for looking for new opportunitiesOptimistic about what can be; persistent; demonstrate a fierce commitment to challenging status quo Qualifications
3+ years experience with unemployment claims and appeals processExperience with state unemployment hearing rules, documentation requirements, and appeals processesExperience explaining UI processes to clients, witnesses, and other teams Benefits/Perks:
Great compensation package and bonus planCore benefits including full medical, dental, vision, and matching 401KFully remote environmentFlexible time off including volunteer time off, vacation, sick and 12-paid holidaysOur uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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