About this role
Job Summary:
Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.
Responsibilities:
We are looking for a Sensory Research Manager to reinforce our Sensory Research team in Rennes on a full-time permanent contract. Within the SAM Sensory Team regrouping several Research Managers, Panel Leaders and Technicians, you will be in charge of managing sensory projects and an ad'hoc expert panel for several clients.
1. Client Management:
a. Can be a Key Account Manager (KAM) for 1 or a few clients
b. Direct contact for communication before, during and after projects delivery
2. Project Management:
a. Autonomous management, implementation and coordination of complex research projects
b. Taking clients briefs and writing study proposals
c. Propose appropriate methodologies and research approaches
d. Prepare estimates for ad hoc studies
e. Contribute in negotiating contracts, or specifications, technically, methodologically and financially
f. Ensure that projects meet objectives and are delivered on-time and within budget
g. Ensure that the project work meets agreed quality standards
h. Report writing with storytelling
i. Presentation of results, including relevant recommendations
j. Moderation of some expert panel sessions for training and evaluation purposes
k. Responsible of panel performance: analysis, recommendations, and action plan execution
3. Strategy:
Ensuring that ongoing activities and projects adhere to the company's strategic guidelines
4. Revenue:
Share feedback with managers on clients needs & potential revenue risks
5. People:
a. Possibility to manage a Technician or Panel Leader(s) but not necessary
b. Close collaboration with the Data Solutions Hub
c. Work closely with other members of our sensory and research teams and the field team
Minimum 5 years' higher education with knowledge in market research and/or sensory researchSome experience in market research or sensory researchKnowledge of food and/or cosmetic products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics.Excellent written and oral communication skills in English and the local languageProficiency in MS Office: Word, Excel, PowerPoint, etcRigorous, responsive and proactiveStrong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines